2-Pack Textured Dog Chew Sticks for Dental Play — New Arrivals collection | Wag & Purr Toys
SHIPPING & DELIVERY

From our warehouse partners to your doorstep

Shipping & Delivery

Wag & Purr Toys dog and cat toys

Updated November 11, 2026

Shipping Destinations

Wag & Purr Toys offers free standard shipping to eligible destinations worldwide, with no minimum purchase. Delivery availability depends on the product, warehouse, and destination and is confirmed at checkout. Not every item can be shipped to every address.

U.S. Shipping

Our standard shipping offer for eligible orders to U.S. addresses is free shipping ($0), with no minimum purchase. Confirm the final available shipping rate at checkout. If optional paid express delivery is available, its charge is displayed before payment.

International Shipping

Free standard international shipping ($0) is offered on eligible orders to destinations supported at checkout, with no minimum purchase. Optional expedited delivery, if offered, may cost extra. Customs duties, import taxes, and local handling fees are separate from shipping and may be payable by the recipient unless expressly prepaid at checkout. Delivery options vary by country, and some products or routes may be unavailable.

Fulfillment Warehouses

Products may ship from either U.S. warehouses or China warehouses, according to supplier inventory, the ordered variant, and the destination. Items in one order may arrive in separate packages.

Estimated Delivery Times

  • U.S.-warehouse products delivered within the United States: approximately 3–7 days after dispatch on eligible routes.
  • China-warehouse products: approximately 7–14 days after dispatch on eligible routes.
  • Other international routes: delivery time depends on the destination, customs processing, carrier, and service selected. The above estimates are not guaranteed for every international destination.

Delivery times are estimates, not guarantees. They exclude order processing time; holidays, customs, weather, and carrier conditions may create delays.

Order Processing and Tracking

Orders are prepared before dispatch. When tracking is available, we provide it via the order notifications or customer account. Contact us if a shipment is late or missing. If we cannot ship within the applicable timeframe, we will contact you about available options consistent with applicable law.

Support and Returns

For questions about delivery, email info@marketliftagency.com or call 540-642-7789 with your order number. See our Returns & Refunds page for our 30-day return policy and buyer-paid standard return shipping.

Important Delivery Details

Processing vs. Transit

Our 3–7 day US-warehouse and 7–14 day China-warehouse figures describe estimated carrier transit after dispatch on eligible routes. Order processing occurs before dispatch, and actual delivery depends on the destination and carrier.

Shipping Delays and Your Rights

If we cannot ship within the promised period, we will provide notices, opportunities to agree to a delay or cancel, and applicable refunds as required by law. A weather, customs, or supplier delay does not waive mandatory customer rights.

Missing, Damaged, or Incorrect Packages

Contact info@marketliftagency.com with your order number and available tracking or photos. We will investigate the circumstances and provide the appropriate remedy. A carrier delivery scan does not automatically eliminate statutory obligations.

Read the Official Shipping Policy

For the complete terms governing international charges, split packages, cancellations, address changes, and restrictions, read our Shipping & Delivery Policy.

Helpful Store Information

Shipping & Delivery Policy | Return & Refund Policy | Terms of Service | Privacy Policy | Contact Us

Questions? Email info@marketliftagency.com or call +1 (540) 642-7789. Wag & Purr Toys is operated by MarketLift Agency LLC, Fredericksburg, Virginia, USA.