Contact
Contact Wag & Purr Toys
We're happy to help with questions about our store, products, and your orders.
Customer support email: info@marketliftagency.com
Phone: 540-642-7789
For an order question, include your order number and a brief description. Do not send payment card information through email or the contact form.
Wag & Purr Toys is operated by MarketLift Agency LLC, Virginia, USA.
Order Assistance, Shipping & Returns
For delivery or tracking inquiries, include your order number. We offer free standard shipping to supported destinations worldwide. US-warehouse transit is estimated at 3–7 days and China-warehouse transit at 7–14 days on eligible routes after dispatch; processing and destination conditions may add time.
Eligible returns may be requested within 30 days of delivery; buyers pay return shipping for standard change-of-mind returns. For incorrect, damaged, or defective items, contact our team for an appropriate resolution. Please do not send an item to a warehouse or package sender address until we provide return instructions.
For privacy-related requests, email info@marketliftagency.com and consult our Privacy Policy. Never send full payment card details by email.
Helpful Store Information
Shipping & Delivery Policy | Return & Refund Policy | Terms of Service | Privacy Policy | Contact Us
Questions? Email info@marketliftagency.com or call +1 (540) 642-7789. Wag & Purr Toys is operated by MarketLift Agency LLC, Fredericksburg, Virginia, USA.